OVIS Technical Support

OVIS takes pride in its knowledgeable Technical Support. If you have a product usage/selection question, we're here to help. Please fill in the appropriate form below to get answers to your questions. Choosing the correct form ensures that your questions will be directed to the person most capable of getting you a quick accurate answer. We usually answer within 24 hrs. on Monday through Friday. If you have a question about an existing order, return, or shipping question, please contact our Customer Care Team.

Diagram of Hettich European Hinge

Hettich Hinge Replacement Help

Get help with finding the correct replacement for your broken Hettich hinge. We cannot help with replacing Hettich hinges over the phone, you must click the link above and provide images of the parts.

OVIS Drawer SLide Support

Drawer Slide Support

Need assistance specifying or ordering the correct drawer slide for a residential or an industrial application? We are experts. Click here to provide the specifications we need to determine the best hardware for your project.

Sliding Door Hardware Support

If you are needing assistance specifying or ordering hardware for a sliding door application, we can help. Click here to provide the specifications we need to determine the best hardware for your project.

brown pencil on white printing paper

General Product Help

If the other options don't suit your questions or needs, our general product support the best option. 

Here we can help with cabinet & closet organizers, locks, latches & catches, connector fittings, lid & flap stays, veneer, cabinet hinges, and any other items we have available.