Home  > 

Customer Service

Our Goal is Your Satisfaction

OVIS takes pride in its' exceptional customer service. If you have a problem, we're here to help. If you don't find answer's to your questions in the links below, please feel free to use the email links below or call 304-273-3355. Our business hours are 9 am to 5 pm Eastern Time, Monday through Friday.
Email Customer Service 

Email Technical Support

 Technical Support:
Replacement Hinges
Return Policy

Technical Support

 Track My Order
Security Shipping  About OVIS
Typographical Errors

 Privacy Policy  Manufacturer Warranties
Mailing Address:

OVIS
230 Jack Burlingame Dr.
Millwood, WV 25262 		 Map to OVIS Product Returns Address:

OVIS Returns Dept.
230 Jack Burlingame Dr.
Millwood, WV 25262 
 
     
 
Displaying 1 - 11 of 11 results
Shipping
Information about OVIS's shipping policies, transit time, methods of shipment and damage claims.
About OVIS
OVIS has been serving the woodworking industry in the Mid-Atlantic states since 1989.
Map to OVIS
A map to find the OVIS location.
Return Policy
Details about the OVIS return policy.
Typographical Errors
Unfortunately we cannot honor typographical errors in specifications or pricing. With thousands of products from many manufacturers it is possible to miss changes in product specifications.
Catalog
At this time we do not publish a catalog. The cost to print and mail catalogs would force us to raise our prices, so we decided not to print a catalog so we could offer our customers the best value.
Privacy Policy
This one is simple. All customer information is kept private! OVIS does not sell, trade or distribute customer information!
Manufacturers Warranties
OVIS honors our manufacturers warranties and guarantees.  In most cases we will handle any warranty claim you may have.
Security
As an online and offline merchant, OVIS is concerned about your confidence in our company, website and your privacy. OVIS maintains the strictest level of data security.
Hettich America Warranty
Hettich America, LP ("Hettich") warrants to the original consumer purchaser its hinges, drawer slides, and accessory hardware manufactured by Hettich against defects in materials and workmanship, as determined by Hettich
Why Buy From OVIS